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Hello! I'm Ramki
 
I'm a Highly skilled professional with six-plus years of experience, forte in New Zealand working as Cloud Technical Specialist Level 3 in creating, implementing process-oriented business solutions.

Experienced with a diverse client base, analysing business strategies. Demonstrated skills in multiple cross-functional business process, Infrastructure improvement, projects deployment, implementation.

Professionally captured photo of Ramki Front Facing seen smiling with lip closed, formally dressed.

Ramki Vinayagamoothy

Cloud Technical Specialist

 

Phone:

0275747067

 

Email:

ramki@krishcovin.com

 

Address:

264 Jackson Street, Petone,

Lower Hutt, Wellington -5011, NZ

EXPERIENCE

 

2017-Present

Technical Specialist-Level 3 &
in-charge for onsite Desktop support

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CCL/Revera Limited, Wellington|

Ministry Of Transport

Azure : Managing the tenancy in the Azure with Enterprise Admin access.

Deploying and managing resources like VMs, storage, network, backup. Manage Access controls using Infrastructure Access Management for different resources.

Creating LogAnalytics Queries.

Deploying multiple Enterprise Applications with Single Sign-on and auto-provisioning the user accounts with SAML sync through oAuth for logon along with conditional Access.

Intune : Deploy Environment for the clients, configure,
manage and maintain the devices.

Created configuration policies to replace the traditional GPOs using both Administrative templates and OMA-URI in Intune.

Create AutoPilot Provisioning profiles for the windows devices, Harvesting hardware IDS using PowerShell.

Configure and Deploy Endpoint security configurations for devices.
Created the diagnostic settings and collected the health logs (Full capture) to Azure log Analytics for Issues management.

Deploy Windows Quality updates, Drivers ad Feature updates through Intune.

Packaging various applications with scripting into multiple formats like intunewin, appx, app bundles, MSI through Intune.

Create Sysprepped images deployed through MDT and thick
images.

Office 365 and Exchange Online : Creation of Users and Groups, Dynamic Distribution Groups and Exchange Mailboxes.

Creation of Shared mailboxes and managing the members.

Managing the resources accounts including the meeting rooms.

SCCM : Knowledge of configuration of the SCCM, Packaging and deployment of applications.

Knowledge of Updates and device configuration management.
Knowledge of configuring management point, distribution point and collection points.

Knowledge of Cloud Management gateway deployment.

Azure Security : Deploy, configured and managed the Azure ATP and Cloud app security for the Tenancy and onboarding the devices and managing the devices Antivirus from ATP portal and configuring Conditional Access for apps and devices.

PowerShell : Knowledge in Powershell scripting and commands for basic management, reporting, bulk provisioning and remote management.

Knowledge in PowerShell commands used in modules like, Active
Directory, Exchange Online, Teams (Lync connector), Azure AD, MSOL.

Experience in remote management using psexec to manage remote computers.

Exchange Server : Creating and Managing Mailboxes and configuring relays and mail flow.

On-Premise Server Management : Experience in creating GPOs in GPMC for maintaining and managing devices in the network. Experience in managing the SEP management console and deploying SEP for all devices.
Experience in managing DHCP, DNS management.

GPMC : Experience in deploying various Applications through GPO.

WSUS : Experience in deploying Windows updates to alldevices through WSUS.

2013-2017

Help Desk Incident Analyst

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Unisys New Zealand Limited, Wellington

  • I am proficient in using leading ITSM tool BMC Remedy for documenting the details of all the diagnosis and steps performed for troubleshooting issues and escalate the incident to the next level team if required.

  • Involved in creating, modifying and maintaining the user’s Email Mailbox and Communication profiles as per Clients continuous requests.

  • Have been the first point of support for more than 200 various different applications like Siebel, MS Office, Antivirus.

2012-2013

ICT Solutions Consultant

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Wellywood Group of Companies, Wellington

  • Handled varied solutions for all the IT related issues for the successful operation of the business.

  • Setup, Maintaining, reconfiguring, and planning the LAN from the router and layer switch present in the current infrastructure, also setup WLAN with multiple Access Points with signal optimization.

ACADEMIA & CERTIFICATIONS
 
2021

Microsoft Certified Professional

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MS-100: Managing Office 365 Identities and Requirements

2021

Microsoft 365 Certified

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 Modern Desktop Administrator Associate

2021

Microsoft Official Course

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MD-101: Managing Modern Desktops

2021

Microsoft Official Course

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MS-500: Microsoft 365 Security Administration

2020

Microsoft Official Course

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AZ-500: Microsoft Azure Security Technologies

2019

Microsoft Official Course

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Administering System Center Center Configuration Manager

2017

Microsoft Certified Professional

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MD-100: Windows 10 Installing and Configuring

2009

PG Dip Information Assurance and Security

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Wellington Institute Of Technology -

Wellington, New Zealand

2000-2003

Bachelor's Degree

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Bachelor of Science in Computers Degree - Bharathiar University, India.